Residential Appraisal Service, LLC: Using technology to improve your customer experience

At Residential Appraisal Service, LLC, we have a confession to make. We always have the latest nerdy gadgets. We use the latest technology at our disposal to complete your appraisal without sacrificing quality or accuracy.

The appraisal process has tremendously evolved lately and demands more from appraisers. Since cutting corners on analysis isn't an option for an ethical appraiser, we've found that the best place to save time is by changing our workflow. The appraisers that have continually invested in new technology have been the ones able to consistently satisfy their customers with more accurate reports, better customer service and faster turnaround times.

Work with someone who uses technology to their advantage

Contact Residential Appraisal Service, LLC

Innovating the ordering experience

Way back when, a great deal of orders arrived via fax and were confirmed with phone calls once we got back into the office. In this scenario, it might of taken quite a while to hear back to see if the order could be taken. Things are quite a bit different different now. When an order is placed on the site, we get a mobile notification. We can even log into this site from the field and send back an email confirmation – including the time and date for the inspection if we've been able to talk to the occupant.

At Residential Appraisal Service, LLC we understand it's all about "cycle time". We utilize our resources to reduce the waiting between communications and the faster we can get things done directly effects your bottom-line. By utilizing our website we can reduce the time it takes to finish your appraisal.

Report delivery

At the least, you can expect us to deliver your final report electronically as a PDF. Many clients prefer email because they're familiar with receiving attachments like PDFs in their inbox. It's much faster than when everything was on paper. But,we've even been able to enhance report delivery with this website.

Ever lost a file that was sent to you? Or have you ever had problems sending or receiving an email because it was too big? We provide a solution for those problems, too. When we deliver an appraisal through our website, the client receives a link via email to retrieve the PDF. By bypassing email completely we get around any problems caused by file size. Best of all, the file is hosted on our site for 90 days. So if anything happens to the file, you can log back into our site and retrieve it - saving you time, since we won't even need re-send the report.

Tech-savvy data gathering

Gathering the data for an appraisal is a demanding process.. We spend much of our time collecting the facts on the subject property, as well as the local market data and trends. Residential Appraisal Service, LLC employs technology to close the gap once again.

We've learned that taking notes traditionally, using pencil and paper, generally takes longer since we have to enter everything back in at the office. Don't be surprised to see us with a tablet or collecting data using an app for our phone that allows us to sketch a floorplan right on site. Rather than using a clumsy, outdated tape measure, more and more appraisers are utilizing accurate laser measuring devices, making even hard to reach areas accesible.

Using this technology allows us to ensure an accurate report, requiring fewer call-backs and revisions. Our goal is to save you time and money.

Enhanced digital work files

It would be great if appraisers could never have to think about an appraisal again after submitting it to the client. However, appraisals are created to show the condition of a property on the inspection date. Therefore, appraisers are obligated to keep their reports for 5 years in case any disputes or other matters arise regarding the property.

To sum it all up, Residential Appraisal Service, LLC leverages our experience with to improve service. We store every part of the appraisal - notes, sketches, supporting documentation, and calculations - along with an electronic copy of the appraisal, we're able to retrieve that file at any time and recall exactly what that report was about.

These are just a few examples of how we use technology daily. Using the right software, gadgets, and a high level of customer service allows the appraiser to collect the right data and finish the report quickly and more accurately. The goal is to lower costs, and in turn provide you with faster appraisals.